What Are Personal Alarms?
A Personal Alarm system is a hi-tech device with fall detectors and home sensors that calls a 24/7 monitoring centre in an emergency. Personal alarms are an alternative to a loved one moving into a care home or hiring a live-in carer. These assistive technologies provide reassurance to family and friends who can't always visit. For elderly people living alone, a personal alarm reassures them that help is never far away should an accident or medical emergency occur.
Why Does A Personal Alarm Need To Be Monitored 24/7?
Not everyone has family or friends who live nearby and can respond in an emergency. A 24-hour monitored personal alarm ensures the elderly and vulnerable are fully supported and can continue to live independently at home.
When our personal alarms make an emergency call, they connect to one of our Emergency Response Centres. The team know who is calling and where they are calling from. Even if the alarm user cannot communicate, the specialist team coordinates the appropriate level of help.
The expertly trained team has the user's emergency contacts and medical information to hand and quickly assesses the situation — contacting a relative, friend or the emergency services as required.
- Average 5-second response time
- UK-based monitoring 24/7/365
- Direct dispatch to family or 999
Do You Need A Personal Alarm If You Have A Mobile Phone?
Mobile phones are great for keeping in touch with loved ones — but they're not always suitable for emergencies. Relatives may not always be available to answer, phones may be on silent or out of coverage.
Our personal alarms are connected directly to our Emergency Response Centres with an average answer time of just 5 seconds. Mobile phones don't have fall detection, while our pendants automatically trigger an alarm when an elderly or vulnerable person falls.
Pendant alarms have a 5-year battery life and are worn comfortably around the neck or wrist. The button is always within reach. Most mobile phones aren't water-resistant — our pendants are, so they can be worn in the bath or shower where the risk of falling is highest.
Who Can Benefit From A Personal Alarm?
Although many elderly people benefit from a personal alarm, the service also supports other vulnerable people — including those living with dementia, those with mobility problems and people with a physical or learning disability.
The teams in our Emergency Response Centres are trained to fully understand the challenges of caring for people with dementia, Alzheimer's or mental impairments.
A medical alert greatly benefits the friends and family of the user too — giving them peace of mind that their loved one has access to help 24 hours a day.
See Who Benefits Most
Providing A Life-Saving Service To Thousands Of Customers
Doctor Alert has been providing personal alarm services for over 5 years. Since 2018 we've helped thousands of people stay safe in their homes — supporting customers and their families across the UK and beyond. With an average response time of just 5 seconds, you can feel safe and confident of receiving the support you and your family deserve.
How It Works?
We provide you with vivid detail on the way the product must be used so that you can retract optimum levels of benefit from it and save yourself and your family members in times of emergency.
Wear Your Pendant
Wear your Doctor Alert pendant in such a way that it is accessible to you whenever you need it. It's a very mobile device for all.
Get In Touch With Us
Get a detailed description of the Doctor Alert alarm devices by contacting us today. Our customer service representatives are always ready to help!
Customer Testimonials
Stories from those who have trusted us over the years and benefited from our service in times of crisis.
"I bought this for my mother so we would have peace of mind since she lives alone. The experience so far has been good and setting it up over the phone was very simple."
"I found the staff to be very helpful in solving my problem. The staff were courteous and helpful in setting up the device. I felt very safe once the alarm system was set up."
"Doctor Alert is a phenomenal service, so helpful. I had no problems setting up the alarms and their professionals were helpful in resolving signal problems."
"I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP."
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We're Always Here To Help
Doctor Alert is the leading provider of personal alarms within the UK. Contact us to find out more about our products — we'd be glad to help.