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Daughter helping her elderly mother — Doctor Alert Care Call service

"Making My Mother Confident With The Best Alert System!"

Friendly daily welfare check-in calls from a real person — UK-based, 7 days a week.

What Are Care Calls?

  • Routine tasks
  • Regular medication
  • Locking the door daily
  • Keep track of things
  • Swift help available
  • Maintain household habits
  • Calls to check up
  • Personalised help
  • Help Alzheimer's patients

The care call service runs every day — a friendly operator contacts your loved one to remind them of daily tasks, medications, or simply to check on them. Reminding them to take medication on time helps them stay on track. Our operators are available to provide guidance, support and companionship — making sure they don't forget to eat, drink, lock the doors, or take their medication. Families can rest assured. We schedule several well-being calls daily so they get the chance to recall anything they might have forgotten and share their day's activities.

How Care Calls Service Works

Care Calls is a service that helps you flow through your daily routine, irrespective of any health condition. Here is the step-by-step explanation of how Care Calls work.

Care Call step 1
Step 1

It's easy to forget daily routines and miss essential parts of the day for elderly people.

Care Call step 2
Step 2

Our trained professional calls them at a fixed time to remind them of their routine.

Care Call step 3
Step 3

If the call is not answered in time, neighbours and emergency contacts are informed to check on them.

Care Call step 4
Step 4

Families have peace of mind knowing their beloved elderly relatives are safe.

Why Are Care Calls Important?

Sometimes It's Better To Talk

It's essential that we take care of our loved ones even when we are not around. We help you stay close to them — even when you're miles away — through the Care Call service from Doctor Alert.

Contact Us

Overview

A friendly operator will contact you throughout the day to check on you and remind you about routine tasks or medications. This will help you remember otherwise forgotten routines. Support and reassurance come from the companionship of a real human voice. We make sure you don't forget to eat, drink water, lock your doors and take your medication. In short — we strive to ensure your safety and the safety of those you love. Day or night, we'll reach out at predetermined times. You can adjust the times according to your needs — our team handles everything else.

  • UK-based, fully trained operators
  • Calls at times that suit your routine
  • Escalation to family or emergency services if no answer

FAQs

What does it do?+

One of our friendly operators calls you on your telephone to prompt daily routine duties, medication or just see how you are that day.

How does it help?+

Helps to motivate you to do things you may forget. Gives you someone to receive reassurance, guidance and companionship from.

Who does it help?+

It helps to reassure you that you won't forget to eat, drink, lock doors, take your medication etc. Peace of mind to your loved ones.

How does this work?+

We take your details and call you at predetermined times during the day or night. We chat to you about your day and give friendly reminders about the things you may forget.

How do you operate it?+

Make sure you are in to receive the call or let us know if you wish to go out and change the times. We will do the rest.

Get In Touch With Us

Get a detailed description of the Doctor Alert alarm devices by contacting us today. Our customer service representatives are always ready to help!

Customer Testimonials

Here are stories from those who have trusted us over the years and benefited from our service in times of crisis.

"I bought this for my mother so we would have peace of mind since she lives alone. The experience so far has been good and setting it up over the phone was very simple."

Thomas — Doctor Alert customer
Thomas

"I found the staff to be very helpful in solving my problem. The staff were courteous and helpful in setting up the device. I felt very safe once the alarm system was set up."

Olivia — Doctor Alert customer
Olivia

"Doctor Alert is a phenomenal service, so helpful. I had no problems setting up the alarms and their professionals were helpful in resolving signal problems."

Jean Dand — Doctor Alert customer
Jean Dand

"I had excellent service when I last needed assistance. Call was answered promptly and was helpful with my needs. Ambulance was called promptly and arrived ASAP."

Margaret Anderson — Doctor Alert customer
Margaret Anderson

New to Medical Alert Devices?

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We're Always Here To Help

Doctor Alert is the leading provider of personal alarms within the UK. Contact us to know more about our products — we'd be glad to tell you more.

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